Terms & Conditions


Before placing an order, please have a look at our company terms and conditions to avoid any disputes later. The terms and content on the website are as per the applicable laws and regulations. While accessing the website you agree to abide by our policy. The information mentioned on the website is not for the distribution or use by any other person or entity. Failing to do so by any party shall face legal issues. We as the owner of website hold the rights to makes changes in the terms and conditions at any time. We shall alert you by sending newsletter if by any means you as a customer are affected by the changes in terms.The Digitizing Shop provides Embroidery Digitizing Services and Vector Art Conversion Services subject to the following terms and conditions:

Copyright Policy:


For Custom Embroidery Digitizing and Vector Conversion, the files are digitized and converted to vector individually for the customer. These electronic file formats sent to customers can be used by them on any product. The customer will be the sole owner of the file and will have full rights of use. We only convert the given artwork to an embroidery file or vector file and charges the fee for this service only. All artworks will be deleted from our system within 10 days after sending to the customer and will not be our possession. The Digitized Shop will not use or re-sell these files in any case to any other customer.

Limitation of Activities

The website should not be accessed for any other purpose than for which it is made. As the user of site you should not:
  • Use our site for your marketing benefits
  • Trying to collect any other private data from the website
  • Linking our website to any other site for your personal gains
  • Use of site information to mislead or harm others
  • Copy of our artworks or any other software that interferes the smooth working of our site
  • Using any content against us that damages our image.

Payment Terms:

The invoice/bill is generated once you place an order for service on our website. You would have the option of making the payment in advance or pay once the ordered service has been completed and delivered. Your orders will be invoiced on the basis of the price quoted or on the agreed price decided prior to the billing process. Furthermore, special prices are applicable to only volume-based orders. We accept Visa, MasterCard, Amex, Discover debit/credit cards as well as PayPal for making payments. For more details, visit the payment page or get in touch via email at info@thedigitizingshop.com.

Refund Policy:

We do not offer refunds for our services however edits are free till the customer is completely satisfied. There is no “trial” or “grace period” after purchasing the files which means all sales are final. Most of the editing is done free of cost unless there are major changes than the initial requirement. You can check our Pricing page for further information regarding editing. We provide 30 days free editing as a standard. We guarantee the quality of the files and formats we provide. These terms of use of our services or website hereby is an agreement between you and us. Failing to follow to the mentioned terms by either party shall be punishable offence as per the law. We are not responsible for any loss or fraud done to you by any third party affiliations on our website.

The Digitizing Shop

Your Trusted Digitizing Partner